What happens if you want to interest  your listeners in something unfamiliar – a  new idea, technique, or approach to something, which...

To be an effective communicator, you have to be a good listener first. Take these key concepts on board: • Attending: This means showing...

A reluctance to deal with conflict  constructively hurts our world. Good ideas remain unspoken, people create silos, and leaders don’t...

How do you close in a way that makes them feel galvanised, reinforces your message and makes you memorable?  Not by shuffling and...

The fact that my adult daughter had not read Winnie the Pooh is an indictment of everyone who has known her up until this point. The...

The Queen’s Christmas message is almost a religious ceremony  in some households. At 3pm  GMT, British  families (and many others,...

OK now I've used Socrates to catch your eye, this is really about your end of the speaker-audience connection. People will pay attention...

No I’m not complaining about people who embarrass us with details of their dental dramas, or their sex life, I’m talking about how to...